Collection Point FAQ
Collection Point FAQ
For the mobile app, in the app’s home screen, select the white location icon on the top right and enter your address. You will see all the collection points near you, simply click and join!
Collection Point Host
Collection Point Hosts help to send marketing materials to their community chat consisting of buyers weekly. Other than pushing for sales, hosts also have to answer product related questions. For app adoption, hosts can share with buyers the buyer’s guide on the process of ordering. On the day of collection, hosts would need to facilitate the collections and ensure that all buyers collect their products within stipulated collection time.
Visit our group buy page to find out more!
For Singapore, referrer gets a $20 bonus for every friend referred! The $20 bonus is only applicable upon completion of their first delivery within the first 2 months of onboarding
For Malaysia, referrer gets RM100 bonus upon the new referred host’s third delivery. All 3 deliveries made by their referred host must be made before 15 March 2022.
Group Buy Orders
- Track orders placed at your collection point
- Track weekly commissions
- 1 to 1 chat function with your buyers
- Connect with suppliers of your choice
- Arrange a spree for your preferred delivery date
In the Seller Center mobile app: Under ‘Browse’, you can pick your preferred supplier to host for and connect with them. Once connected, you will be able to open a spree at your preferred delivery date!
Step 2: Open a spree
Under ‘Spree’ tab, click on the ‘+’ button to create a new spree. Select your preferred supplier and select ‘Ad Hoc’ or ‘Recurring’ sprees. If you chose Adhoc, choose your preferred delivery date!
Delivery & Collection
TreeDots will not inform individual buyers that delivery has been made. Hosts will have to inform buyers that products have arrived, and encourage them to collect within an hour timeframe to avoid items thawing or spoiling. However, we will be reminding your buyers via email to collect their items on the day of collection.